Shipping policy
SHIPPING POLICY
Last updated: October 2026
Free Shipping
Every order ships free to the 48 contiguous U.S. states and Washington, D.C. No minimum order, no code needed. The only exception is floor mats (see below).
Floor Mats
Floor mats are large and ship by freight, so they are not included in free shipping. Mat freight is either shown at checkout or quoted separately. For a mat freight quote, email us at support@nemeagear.com.
Where We Ship
We currently ship only to addresses in the 48 contiguous U.S. states and Washington, D.C. We are not able to ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO military addresses, or international addresses at this time.
Processing Time
Orders are processed within 3–5 business days (Monday through Friday, excluding public holidays) after your order is confirmed. Processing may take longer during holidays and sales events.
Delivery Time
Once your order ships, delivery usually takes 7–10 business days. Total time from order to delivery is processing (3–5 business days) plus delivery (7–10 business days). These are estimates, not guarantees.
Carriers, Tracking & Multiple Packages
Your gear ships directly from the brands we carry, so the carrier (such as UPS, FedEx, or USPS) depends on the item. You will get an email with tracking information as soon as your order ships. If your order includes items from more than one brand, they may arrive in separate packages with separate tracking numbers.
Damaged or Missing Items
Please check your order when it arrives. If anything is damaged, missing, or not what you ordered, contact us right away at support@nemeagear.com and we will make it right. For returns, see our Refund Policy.
Questions?
Email us at support@nemeagear.com. We're happy to help.