Shipping policy
SHIPPING POLICY Last updated: June 2026
Overview
At Nemea Gear, standard shipping is calculated automatically at checkout based on your order total and delivery destination, so you'll always see the exact cost before you pay. We ship to all 50 U.S. states; orders to Alaska, Hawaii, Puerto Rico, and other U.S. territories carry higher shipping rates due to the significantly higher carrier costs to those locations. Oversized items — such as mats, bags, and freestanding equipment — may include an additional freight charge, which is also shown at checkout.
Processing Time
All orders are processed within 3–5 business days (Monday through Friday, excluding public holidays) after your order is confirmed. You will receive an email notification once your order has shipped, including any available tracking information.
Please note that processing times may be extended during high-demand periods such as sales events or holidays. We appreciate your patience.
Estimated Delivery Times
Once your order has shipped, estimated delivery times are as follows:
- Contiguous U.S. (48 states): 7–10 business days
- Alaska & Hawaii: 10–20 business days
- Puerto Rico & U.S. territories: 10–20 business days
Delivery estimates begin after the processing period. Total fulfillment time = processing (3–5 days) + the delivery estimate above. These are estimates and not guarantees.
Carriers
Because we work with multiple partners to fulfill your orders, the carrier used (such as UPS, FedEx, or USPS) is determined by the fulfilling supplier. You will receive tracking information via email once your order ships.
Remote & Non-Contiguous Locations
Orders shipping to Alaska, Hawaii, Puerto Rico, and other U.S. territories are subject to an additional shipping surcharge. This fee will be calculated and displayed at checkout.
Questions?
For any shipping-related questions, reach out to our team at support@nemeagear.com. We're happy to help.