Nemea Gear
Shipping Information
Shipping Policy
At Nemea Gear, we're committed to getting your gear to you as quickly and reliably as possible. Because we source our products from a curated network of trusted wholesalers, please review the details below so you know what to expect.
Order Processing
Orders are typically processed within 3–5 business days after payment is confirmed. Processing times may vary depending on product availability and the supplier fulfilling your order. You will receive a confirmation email once your order has shipped.
Shipping Times
Estimated delivery times after processing:
- Standard Shipping: 7–10 business days
Please note that delivery windows are estimates and may vary due to carrier delays, weather, or high-demand periods.
Shipping Rates
Shipping is calculated automatically at checkout based on your order total and delivery destination. You'll always see the exact shipping cost before you pay, so there are no surprises.
Shipping Destinations
We ship throughout the United States, including the contiguous 48 states, plus Alaska, Hawaii, Puerto Rico, and U.S. territories (Guam, U.S. Virgin Islands, American Samoa, and the Northern Mariana Islands) and APO/FPO military addresses.
Orders shipping to Alaska, Hawaii, Puerto Rico, and U.S. territories are sent via USPS and carry higher shipping rates than contiguous-U.S. orders, reflecting the carrier's actual cost to reach those regions. Your exact rate is shown at checkout.
At this time we do not ship to Canada, Mexico, or other international destinations.
P.O. Boxes
We're happy to ship to P.O. Boxes. Because these orders are sent via USPS, an additional shipping charge may occasionally apply. If that's the case for your order, we'll reach out to you before processing it.
Multiple Shipments
Because we work with multiple wholesale suppliers, your order may arrive in separate packages with different tracking numbers. This is completely normal and does not indicate a missing item. Each shipment will be tracked individually.
Order Tracking
Once your order ships, you'll receive a tracking number via email. Use it to monitor your delivery status directly through the carrier's website. If you ordered multiple items, you may receive more than one tracking number.
Delays & Issues
While we do our best to ensure timely delivery, occasional delays may occur due to supplier lead times, carrier disruptions, or high order volumes. If your order hasn't arrived within the estimated window, please contact us and we'll look into it right away.
Lost or Damaged Packages
If your package arrives damaged or is marked as delivered but not received, please reach out to us within 7 days of the expected delivery date. We'll work with the supplier and carrier to resolve the issue as quickly as possible.
Contact Us
Have questions about your shipment? We're here to help.